In 2008, HostGator ran a survey among their customers to review
satisfaction with their product. A jaw-dropping 90%(approx.) said that
they were satisfied with their hosting and with Host Gator’s service.
In fact, much of Host Gator’s name and reputation is built on their
excellent support. Should you have an inquiry or concern, feel free to
contact their representatives by telephone, Live Chat, fax, or
e-mail/ticket system. We also appreciated their large database of video
tutorials, a help section, a forumn, FAQ and other informational
articles that will help you find what’ you’re looking for. However, most
clients agree that Host Gator is very responsive, that representatives
are knowledgeable, and that they are capable of fixing your problem as
quickly and efficiently.
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