HOST GATOR Customer Support

HOST GATOR Customer Support

In 2008, HostGator ran a survey among their customers to review satisfaction with their product. A jaw-dropping 90%(approx.) said that they were satisfied with their hosting and with Host Gator’s service. In fact, much of Host Gator’s name and reputation is built on their excellent support. Should you have an inquiry or concern, feel free to contact their representatives by telephone, Live Chat, fax, or e-mail/ticket system. We also appreciated their large database of video tutorials, a help section, a forumn, FAQ and other informational articles that will help you find what’ you’re looking for. However, most clients agree that Host Gator is very responsive, that representatives are knowledgeable, and that they are capable of fixing your problem as quickly and efficiently.

HOST GATOR Control Panel Information

Control Panel Information

Host Gator offers cPanel, the Control Panel which has become the industry standard solution. This means that if you’re not familiar with cPanel, and need a bit of help, you’ll find plenty of people who are ready and willing to lend you a hand. cPanel is known for facilitating direct control of all email, domain, website accounts and more. Moreover, it offers streamlined management capabilities, monitoring capabilities and statistics generators, as well. With Host Gator, Fantastico is bundled with cPanel, providing you with an easy to use content management system for your site.

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HOST GATOR Reliability and Uptime

Reliability and Uptime

Host Gator’s data centers are located in Houston Texas where the company is based. Their data centers boast state of the art security, 24/7 monitoring, top-of-the-line equipment and more. This is what allows the company to offer their 99.9% uptime guarantee. Moreover, Host Gator is one of many top hosting companies that started thinking Green. They are now investing in alternative energy sources, which they use to supplement their regular power-usage. They also provide redundant power to ensure their systems stay up and running, even in the event of a power-outage, or unforeseen disaster.

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ABOUT HOST GATOR

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Since 2002 Host Gator has been known as a top webhosting provider, and their reputation for reliability remains with them today. Recently proclaimed the 21st fastest growing web hosting company in the country, Host Gator is about making web hosting easy, accessible and affordable. More than eight million domains call HostGator their home, which isn’t a small feat, and says a lot about their service and their credibility. With clients in over 200 countries across the globe, Host Gator offers hosting packages and products for personal and business needs alike.